Terms of purchase

By placing and confirming an order, you enter into an agreement with ALTI AB. Product(s) will be delivered after payment has been completed. No sales to persons under 18 years.

Delivery information

The delivery time varies depending on the piece of jewellery, expect around 1 – 2 weeks to be sure, however it is usually possible to solve it faster. ALTI AB is not responsible for Postnord’s/DHL’s possibly delayed deliveries.

Estimated delivery time will be announced after ordering. Feel free to email or call before ordering if you have questions or requests for a special delivery time and we will try to accommodate them.

When the product has been sent, you will receive the receipt by email and information about the delivery.

For delivery to customers within the EU, Postnord is used.

DHL is used for customers outside the EU. Prices apply excluding VAT. The customer is responsible for customs duties and any other charges.

Prices and payment

Each item is listed with a price including VAT. In the shopping cart you can see the total price including all fees, VAT, shipping, and payment.

Payment conditions are specified in the shopping cart and depend on the selected payment method. Shipping conditions are specified in the shopping cart and depend on the selected shipping method.

Privacy Policy

Background

ALTI AB processes customers’ personal data through their registration on ALTI’s website https://www.alti.se. According to the Swedish Personal Data Act (1998:204) and corresponding legislation in other countries, the processing of personal data is limited and may only take place in accordance with the applicable Personal Data Act.

To ensure that ALTI AB complies with the applicable personal data law, the following privacy policy has been drawn up (“Privacy Policy”). All employees at ALTI AB must follow this Privacy Policy when processing personal data.

Definitions”Personal Information” means name, date of birth, address, email address, telephone number and other personal information about customers. “Processing” of personal data means any action taken in respect of such information, e.g. collection, registration, storage, use, disclosure, transmission, etc. of personal data when these documents are fully or partially electronic. “The registered person” means the customer whose personal information is processed by ALTI AB. “Sensitive data” means personal data that reveals ethnic origin, political opinions, religion, trade union membership or such personal data relating to health or sexual life. “Unstructured material” means text, images, e-mail, etc. that are not part of or intended to be part of a document, customer management system or other database.

 Which personal data is processed?

In relation to the customers, ALTI AB mainly processes the customers’ names, telephone numbers, addresses and e-mail addresses. This information is used for the following purposes: (i) delivery of ALTI AB’s products, (ii) maintenance of a customer database with the customers’ contact details.Basic requirements for the processing of personal dataIf the personal data consists of unstructured material, this data can be processed freely, except that the processing must not involve a violation of the data subject’s personal integrity. When a document, a customer management system or other database contains personal data, the processing of this information must take place in accordance with the applicable personal data law. This means e.g. to; personal data may only be processed if it is legal, e.g. in accordance with the provisions of the Personal Data Act or other applicable law;personal data must be processed correctly and in accordance with good practice, e.g. SWEDMA’s rules on direct marketing;personal data may only be collected for specific, explicitly stated and justified purposes and may not be processed for any purpose that is incompatible with the purpose for which the data was collected. A legitimate interest can e.g. be customer administration;personal data that is processed must be adequate and relevant in relation to the purposes of the processing, i.e. that no information that is not necessary for the purposes may be processed;personal data may only be processed to the extent necessary with regard to the purposes of the processing;personal data processed must be true and up-to-date and, if this is not the case, the data must be corrected, blocked or deleted; andpersonal data must not be kept for a longer period of time than is necessary with regard to the purposes of the processing.